Focus On Your Customers And Not Competitors

A lorry is a symbol of Indian logistics and the person who is posing against it is about to rethink infrastructure and logistics in India. J...

Why And How Should You Hire A Chief Customer Success Officer?

For an ISV (Independent Software Vendor) it is everyone's job to ensure customer success but it is no one person's job. This is chan...

Challenges For On-premise Vendors Transitioning To SaaS

As more and more on-premise software vendors begin their journey to become SaaS vendors they are going to face some obvious challenges. Here...

I Want USPS To Think Outside The Box

Recently I had to go to a consulate to get a visa and the consulate would only accept a USPS money order and a USPS pre-paid envelope. I wen...

Disrupt Yourself Before Others Disrupt You: DVD To Streaming Transition Is Same As On-Premise To Cloud

Recently, Netflix separated their streaming and DVD subscription plans. As per Netflix's forecast, they will lose about 1 million subscr...

Telcos Could Be The Future Enterprise Software Vendors For Small Businesses

Having worked on enterprise software product and go-to-market strategy for SMB (small and medium businesses), I can tell you that these are ...

Software Is The New Hardware

Today Intel announced that it is buying McAfee for $7.7 billion. This acquisition made people scratch their heads. Why McAfee? The obvious a...

Podcast: The Next Cloud: Emerging Business Models

I was a guest on Novell's radio/podcast series, the Cloud Chasers . The topic was " The Next Cloud: Emerging Business Models And Th...

Emergent Cloud Computing Business Models

The last year I wrote quite a few posts on the business models around SaaS and cloud computing including SaaS 2.0 , disruptive early stage c...

Google Buzz Is New Black - Solving A Problem That Google Wave Could Not

Today Google announced  Google Buzz . Watch the video: The chart below shows the spectacular adoption failure of Google Wave as a standalone...

What Can Enterprise Software Learn From CES? - Embrace Ubiquitous Convergence

One of the biggest revelations to me from my trip to CES is that the ubiquitous computing, once an academic concept, has finally arrived. Th...

Google Does Not Have Innovator's Dilemma

I asked a question to myself: "Why has Google been incredibly successful in defending and growing its core as well as introducing non-c...

SaaS 2.0 Will Be All About Reducing The Cost Of Sales

A clever choice of the right architecture on right infrastructure has helped the SaaS vendors better manage their operational infrastructure...

Calculating ROI Of Enterprise 2.0 Is Calculating The Cost Of A Lost Opportunity

I get this asked a lot � How do I calculate ROI of Enterprise 2.0? Bruce Schneier says , �Security is not an investment that provides a retu...

Cloud Computing Strategy Crucial For eBay To Become One-stop E-commerce Shop

"We were the biggest and the best. And when you're the biggest and the best, there's a strong tendency to try to preserve that....

IBM's Blue Cloud Meets Juniper To Alleviate Cloud Computing Adoption Fears

Security and lack of an acceptable SLA are customers' top adoption fears to move to cloud computing . IBM's recent announcements to ...

Demystifying Sales Pipeline Crystal Ball - Risk Management With VaR And Black Swans

�If you put a gun to my head and asked me what my firm�s risk was, I would use VaR.� - said Richard Bookstaber, a hedge-fund risk manager. N...

Open Source Software Business Models On The Cloud

There are strong synergies between Open Source Software (OSS) and cloud computing. The cloud makes it a great platform on which OSS business...

Situational Marketing and Participatory Information Platform To Lure Info Shoppers

Mark Penn, the author of Microtrends , has written an article in WSJ describing information shoppers . These shoppers are the consumers who ...

Microsoft Cloud Computing Blogger Roundtable

Today Microsoft announced the cloud offering for Exchange and SharePoint . I was invited to participate into the Microsoft Blogger round tab...